How quickly do you respond to FAQs and help desk requests?
FAQ Bot allows you to take all the questions your staff might ask and create automated responses that will instantly answer their queries. Questions can be grouped into topics, triggered by keywords and relate to anything – from payroll and HR policies to WiFi passwords and common IT issues.
Here's how FAQ Bot can help your company
Create an automated and continually improving depositary of information.
Avoid disruption and remove potential blockers for staff.
Enable your workforce to instantly get answers, no matter the time or day.
Front house support
Store your core company information in one, easily accessible location.
Reduce IT tickets
Reduce the amount of simple IT support requests and free up your teams to focus on more important tasks.
Grow over time
See questions the bot doesn’t have answers to and add them over time.