Crisis support system

Ensure your workforce is kept up to date on key company announcements and policies during times of crisis, link to helpful resources and send broadcasts to all or specific groups of staff – directly within Workplace from Facebook.

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How can a COVID-19 Crisis Support bot help you?

Automate crisis comms at scale

Link to company policies and updates

Link to official government or CDC info

Provide hygiene and general safety tips

Send emergency broadcasts when needed

Building a crisis support system on Workplace from Facebook

COVID-19 has caused major disruption to businesses and society around the world. Many companies have had to rapidly change the way they work which has put a lot of pressure on Internal Comms, HR and Operations teams.


With so much to do, companies are looking for guidance and inspiration on Workplace partners that can help them continue to engage with their staff and operate efficiently.


Using partners like The Bot Platform it is easy to create automated tools that help solve some of the communication, engagement and operational challenges being faced by companies – whether it be sending crisis comms, keeping a newly remote workforce engaged, providing rapid training for new starters or planning for staff to return to business as usual working.

Covid bot mockup

Keeping staff safe and informed during times of crisis

As well as creating COVID-19 specific crisis groups and using other Workplace features to send urgent comms to staff, it’s also possible to create an automated crisis support system which can help perform a variety of important and helpful tasks.

Other benefits of bots and automation

Instant access

Allow employees to report incidents and access policy materials, 24/7

Automated experience

Automatically alert your staff to important security updates and announcements

No coding required

Intuitive CMS allows anyone to build and manage their bot

Schedule training

Set up alerts and automatically schedule future broadcasts for check-ins

Organisation wide

Quickly roll out security processes and training across an entire organisation

99.9% uptime SLA

Have peace of mind about your technology solutions

Trusted by some of the world’s largest brands and organizations

Interested in learning more? Drop us a line and let's chat.