Overview
GSK enhanced onboarding, project management and workforce engagement by deploying a suite of automated assistants. These bots have standardised processes, streamlined operations, and improved accessibility, making work more efficient and user-friendly for employees.
Bots in Action
GSK’s bots enhance operations in several important ways. By automating the onboarding process, bots make it easier for new employees to get started, minimising mistakes and saving time for HR teams. Bots also help manage big projects by handling repetitive tasks and keeping everything on track.
Another area of work where GSK are using bots is to send surveys in multiple languages, making collating feedback more accessible. Additionally, bots assist in the launch of new compliance technology, easing the administrative workload for IT teams, whilst helping GSK maintain high compliance standards.
Impact
GSK’s Onboarding Assistant has saved many hours of time and resources by automating the repetitive and routine tasks involved in welcoming new employees, allowing HR to focus on more specialised aspects of onboarding. By creating a more accessible multi-language survey, GSK saw over 10,000 employees participate, which allowed the company to gather insights from a broader range of perspectives.
GSK’s most recent bot, designed to support a new compliance technology roll-out, was used by over 24,000 employees. This bot helped create a smoother and more efficient transition, making the adoption process easier for staff, while simultaneously saving GSK’s Comms and IT teams huge amounts of time.
What our customers say
“The platform is very user friendly and it requires none or hardly any training to get started with building your bots! I loved the opportunities it brought and how the software proactively suggests bot ideas and develops ready-to-use templates that allow you to set up bots in minutes”.
“The simplicity of The Bot Platform's technology has empowered us to effortlessly develop bots that boost our internal communications and processes, driving higher employee engagement without requiring major tech development.”
