Bringing a new perspective to HR
Moneypenny was founded in 2000 with one goal in mind – to leave their clients and customers smiling after every phone call. They manage over 15 million calls and live chats for over 13,000 clients, ranging from sole traders to multinationals, in the UK and US. Their well-known reputation for delivering engaged and inspired personal assistants comes from their modern approach to human resources, culture building, and corporate social responsibility initiatives.
Using bots on Workplace, Moneypenny’s HR team has been able to create a suite of experiences that are driving engagement with staff, improving company morale and supporting CSR initiatives.