Hello and welcome to The Bot Platform
We’ve created these user docs to help you design and build a world-class bot. Whether you’re creating a bot for Messenger or Workplace all the information you need is right here. If you can’t find what you’re looking for then we’re here to help, just email us firstname.lastname@example.org.
If you’re starting from scratch, take a look at our 5 minute quickstart guides:
- Quickstart for Workplace bots (estimated duration: 5 minutes)
- Quickstart for Messenger bots (estimated duration: 5 minutes)
Our recommended approach
We think of a bot as having a lifecycle with 6 main stages. We believe working through these stages will help you build a great bot. The six stages are:
As with all things, planning is vital for success. Once you know what you are trying to achieve you can work backwards and work out how you are going to achieve success.
Once you know what the plan is, now it’s time to start working out the hows. How is your bot going to interact with people and how are people going to interact with your bot.
You’ve got the whys and hows and now it’s time to actually make the bot. The Bot Platform is a super simple WYSIWYG system to help you to build your bot without writing a single line of code.
You’ve built your bot and you’re ready to launch, but how are you going to drive people to your bot. The biggest fallacy of them all has always been “build it and they’ll come”.
One of the biggest business benefits of having bots is being able to message your audience via broadcasts. We’ve got a whole guide on how to make the most out of broadcasts.
Once your bot is live and people are using it, let’s now figure out how to optimise your bot and make it perform even better, bringing in even more returns.
- Get someone to opt-in to receive broadcasts
- How to build a survey
- Carousel image resolution requirements
- Send a message to your subscribers