After adopting Workplace to help transform communication throughout the organisation, Ennismore were looking for a platform they could use to easily build and launch bots without the need for any developers or tech resources. Using The Bot Platform, they’ve been able to launch a breadth of bots helping to increase workforce engagement, collaboration and productivity.
After launching Workplace by Facebook to help connect their workforce and transform the way they were communicating across the organisation, Ennismore, a London based owner and developer of unique properties and experiences around the world, were looking to use bots to increase engagement and further customise and better their employee’s Workplace experience.
Ennismore already had ideas for how bots could help increase productivity and automate existing processes. What they needed was a platform that would empower them to easily and quickly build their own bots without the time and cost implications of relying on a third party agency or development house.
Using The Bot Platform, Ennismore have built and launched a number of bots, from those that encourage learning and development or participation in company programs, to bots that are automating internal processes and workflows.
The Switch it Up bot enables staff to apply for a temporary job swap with another employee doing a similar role at another location around the world. The bot eliminates all the paperwork and much of the admin that came before, as well as being a very convenient and intuitive channel for the application process. Since the bot was launched, Ennismore have seen a sharp increase in applications.