Never have so many changes been made to our ways of working in such a short space of time. There is a popular stream of thinking that in reality the pandemic merely accelerated us to a place we were already heading.
We were already seeing an increase in workplace trends such as a greater emphasis on better work-life balance, and a focus on results and output rather than hours worked and an obsession with presenteeism. Combine this with the necessary improvements in technology, and it was becoming increasingly inevitable that we would move to a more remote way of working.
Exactly how this future of work will look is being discussed and debated at length by every man and his dog at the moment, but what is almost universally agreed upon, is that some form of remote working is here to stay.
Whilst it is incredible that we as a society have managed to cram in several years of technological changes into just a few short months, it has meant that the natural evolution of workplace culture and employee wellbeing hasn’t been able to keep up.
This doesn’t mean it is necessarily through a lack of trying by employers. They’ve been thrust into a world of unknowns, where the primary challenge was initially ensuring they could continue to merely function on a fundamental level.
There have been a number of great ideas and initiatives I’ve come across, but without any precedent to look back on, it has been difficult to know which are really adding value and which are just misguided vanity projects.
In many ways, this level of disruption and consequent enforced evaluation of employee engagement practices can be seen as a positive thing. A 2017 study from Gallup found that as many as 85% of employees do not feel engaged at work. For years many organisations have rested on their laurels with old practices and assumptions around employee engagement, and as the old saying goes, if you’re not moving forwards, you’re going backwards.
So what can organisations do to keep their employees engaged and informed? The good news is that many of the tools that are being used to conduct the fundamentals of business communication, can also be used to amplify the employee experience to the next level.
From speaking to some of our current customers and partners we identified three common challenges being encountered across almost every business.