Gartner just dropped their 2024 Hype Cycle which gives a peek into different roles, tech and service delivery methods you should be considering for your HR transformation plans.
We are thrilled to be listed as a Recommended Vendor in Gartner’s 2024 Hype Cycle for HR Virtual Assistants, providing further proof of the value and ROI The Bot Platform is giving HR teams from companies, across industries, around the world.
How does a Gartner Hype Cycle work?
To revamp HR functions CHROs need to mix tried-and-true solutions with new innovations.
Decision-makers should aim to balance running smooth operations, focusing on employee needs, building strategic partnerships, and embracing digital advancements.
That’s a lot, right? So this is where the Hype Cycle comes in. It provides an objective map that helps you understand the real risks and opportunities of innovation, so you can avoid adopting something too early, giving up too soon, adopting too late, or hanging on too long.
Every Hype Cycle includes five phases:
The innovation trigger: starts when an event, like a technological breakthrough or a product launch, gets people talking.
The peak of inflated expectations: is when product usage increases, but there’s still more hype than proof that the innovation can deliver what you need.
The trough of disillusionment: happens when the original excitement wears off and early adopters report performance issues and low ROI. It’s this phase where HR Virtual Assistants currently sit, showing that many companies are still struggling to find the perfect partners for their automation and AI needs, while highlighting the importance of going with a trusted and proven solution like The Bot Platform, to ensure HR teams DO deliver value and ROI.
The slope of enlightenment: occurs when early adopters see initial benefits and others start to understand how to adapt the innovation to their organisations.
The plateau of productivity: marks the point at which more users see real-world benefits and the innovation goes mainstream.
We are thrilled to have been recognised as a suggested vendor for 2024, you can find out more here or get in touch today if you would like to start working with The Bot Platform.
