Meet your new automated colleague
Libby Is An Intelligent Assistant On Workplace By Facebook That Saves Your Employees Time And Boosts Productivity By Automatically Replying To Their Questions and requests with the relevant information, whether it be about HR policies, operational issues or access to thought leadership.
Here’s how Libby can help your organisation
Save time & increase productivity
Most employees spend about 15% of their days navigating legacy systems and trying to find commonly searched for information. Libby automates those tasks for employees so they can focus their time elsewhere.
Libby is an always-on chatbot that’s available at any time of the day. This enables your employees to get information whenever they need it, while taking pressure away from your helpdesk team.
Accessible across platforms
Libby can be accessed from any device, whether on the go from a mobile or in the office on your computer, directly from Workplace by Facebook.
Adapts to your company’s needs
Using Human Assisted Intelligence, Libby is trained over time and adapts to the specific needs and requests from your employees.