How bots on Workplace helped companies communicate with staff, adapt to operational changes and build a sense of community during the COVID-19 crisis

By | Workplace by Facebook

When COVID-19 was declared a pandemic by WHO on March 11, 2020, businesses were forced to completely change or pause how they operated overnight. In this article we outline some of the ways that companies used Workplace from Facebook and The Bot Platform to build technology solutions that helped them adapt to these ever changing circumstances.

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5 examples of bots on Workplace from Facebook

By | Workplace by Facebook

Workplace is a platform created and run by Facebook for the corporate environment which includes most features from the normal Facebook platform such as groups, an internal chat (Workplace Chat) and a timeline. The benefit of implementing Workplace into a company structure is the familiarity that it offers enabling users to quickly start communicating and collaborating.

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