How bots on Workplace helped companies communicate with staff, adapt to operational changes and build a sense of community during the COVID-19 crisis

By | Workplace by Facebook

When COVID-19 was declared a pandemic by WHO on March 11, 2020, businesses were forced to completely change or pause how they operated overnight. In this article we outline some of the ways that companies used Workplace from Facebook and The Bot Platform to build technology solutions that helped them adapt to these ever changing circumstances.

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