The Bot Platform

Find out how automated communication can benefit your business or organization.

The trusted platform for building bots on Messenger & Workplace by Facebook.

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Trusted by some of the world’s largest brands and organizations

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Engage your audience

Instantly respond to customer service enquiries, automate your marketing activity, increase engagement, drive loyalty and monetize your audience - all through bots on Messenger.

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Engage your workforce

Automate your internal knowledge base, instantly answer commonly asked questions, increase productivity, onboard new employees, improve company culture, and much more.

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Messenger Bot

Showtime

Entertaining fans and loyal viewers of the hit US TV series, Shameless.

Messenger Bot

BBC

Keeping people informed about the political landscape and status of Brexit.

Workplace Bot

Libby

The intelligent on-demand knowledge assistant. Free for a limited time period.

Workplace Bot

DFS

How DFS Are Using The Bot Platform To Automate Internal Communication.

See Messenger bots

See Workplace bots

Get in touch with us today

Benefits of bots

Automation

Instantly reply to your customers, fans or employees, automate repetitive tasks and FAQs and handle large volumes of requests 24 hours a day, 365 days a year.

Familiar UI

Capitalize on the ease of use and familiarity of conversational design on platform agnostic channels that can be experienced across desktop and mobile.

Personalization

Communicate at scale through a conversational and 1-to-1 medium and develop bespoke, personalized message interactions with your specific audiences.

Reach & Engagement

Reach billions of people all over the world, whether they’re at home or on the go, and enjoy high read and engagement rates.

Monetization

Generate revenue and sales by turning your bot into a social commerce channel or improve productivity and save costs.

Analytics

Monitor how your users interact with your bot, analyze engagement trends over time and optimize accordingly.

Why Messenger?

Messenger bots achieve greater reach and engagement than social media and better open rates and click-through rates than email.

1.3 Billion People

use Facebook Messenger every month.

89% of Consumers

want to use messaging to communicate with businesses and organizations.

20 Million Businesses

use Messenger to communicate with their fans and customers.

2 Billion Messages

are sent between businesses and people on Messenger every month.

Why Workplace by Facebook?

Workplace by Facebook is an internal communication platform that brings the Facebook interface to the enterprise, offering familiar tools and features like News Feed, Chat, Groups, Live Video and more.

Used by 30k+ Companies

including Walmart, Heineken, Spotify, Virgin Atlantic, Delta Airlines and Lyft.

Measure Success

In-depth analytics allow you to measure success, monitor employee usage and continually improve your bots.

the_bot_platform_libby_iPhoneX_screenshot

Use Bots To…

automate repetitive tasks, answer FAQs, onboard new employees, increase productivity and monitor workloads.

And Even…

run training, conduct surveys, book meeting rooms, run daily stand ups, submit expenses and raise POs.

What sets us apart?

Pioneers in automated communication tools and a team of multi award-winning creatives, artists, geeks, musicians, tinkerers, and academics. The Bot Platform is the trusted platform for building bots on Messenger and Workplace by Facebook.

Get in touch today!

Easy to use

Our intuitive CMS is easy to use and requires no programming knowledge.

Reliable support

We use our expertise in the industry to help you create engaging bots that deliver great business value.

99% SLA

No need to worry about your bot going down with our guaranteed uptime.

APIs & integrations

Hook into over 1,000 external services thanks to our webhook API, including google sheets, salesforce, hootsuite and more.

Strong infrastructure

A scalable cloud infrastructure to handle any number of users.

Facebook recommended

We are a trusted provider and recommended by Facebook themselves.

Our Partners

Want to Partner with us?

“

Bots are becoming an important part of our marketing campaigns. The Bot Platform is intuitive to use and easily customizable. It's great value for money too. We're big fans.
James BassettHead of Digital Creative at Sony Music Entertainment

“

The Bot Platform was a great platform to easily be able to update these keywords and messages on a weekly basis and is well worth the time effort to understand the ins and outs of it!

Aileen FernandezDigital Marketing Coordinator for Sony Music Latin

“

You've been awesome at all steps, from planning to delivery, and provide a really cost-effective service.
Dan GrayDigital Marketing Manager at WaterAid